Buvvo doesn’t scrape your phone or run an unofficial bot. It connects through the official WhatsApp Business Platform operated by Meta. That distinction matters for your account’s safety and for what stays the same.
What stays the same
- Your number: customers see the same WhatsApp number they already message.
- WhatsApp itself: your customers keep using normal WhatsApp; nothing changes on their side.
What changes for you
- You answer from the Buvvo shared inbox (and your team can too), not just one phone.
- The AI can reply to customers automatically once you switch it on.
- You get orders, payments and analytics attached to each chat.
What happens to your history depends on the route you pick. Link the WhatsApp Business account you already use and up to six months of chats and contacts come across. Set up a brand new number instead and you start with an empty inbox, so back up anything important first. Either way, a number can be connected to one Business Platform app at a time; if your number is already on another provider, disconnect it there first.