Whichever route you pick on Shop → WhatsApp, Buvvo opens Meta’s embedded signup. This is Meta’s own secure flow; your Facebook password is never seen by Buvvo. Here’s what each screen wants.
- Log in to Facebook/Meta with the account that manages (or will manage) your business.
- Choose a Meta Business: pick your existing one, or let the flow create a new one named after your shop.
- Choose or create a WhatsApp Business Account, then select the phone number to connect.
- Confirm the number. On the existing-account route you scan a QR code from WhatsApp Business → Settings → Linked devices. On the new-number route you enter the code Meta sends by SMS or call.
- Grant Buvvo permission to send and receive messages on that number. The popup closes and Buvvo shows “Connected”.
If you don’t have a Meta Business yet, that’s fine. The flow creates one for you. You don’t need to set anything up in Meta Business Suite beforehand.
Adding the account you already sell from? Pick your existing Meta Business and your existing WhatsApp Business Account rather than creating new ones, otherwise you end up connecting a fresh line instead of the one your customers already message.
Use a laptop for the first connection if you can. The Meta popup is easier to read than on a phone, and you can still reach for your phone when it asks for the QR scan.