From the Marketplace to your WhatsApp: tap to chat

2 min readUpdated May 2026

The Marketplace doesn’t add a checkout between you and the buyer. It does what Nigerian commerce already does best: it starts a WhatsApp chat.

  • A buyer finds your shop or product on the Marketplace.
  • They tap to chat, and WhatsApp opens a conversation with your business number.
  • The chat lands in your Buvvo inbox like any other, so your team and the AI can pick it up from there.
Marketplace chats are often first-time buyers. A clear greeting message (Inbox → My bot) makes a strong first impression.
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