Truefinds Luxury Services

“We source authentic designers all over the world”

14-Day Return & Refund Policy At Truefinds Luxury Services, customer satisfaction is very important to us. We take pride in providing premium luxury products and services. If for any reason you are not completely satisfied with your purchase, we are here to help. Return Eligibility Customers may request a return within 14 days from the date of delivery. To qualify for a return, the item must: Be unused, unworn, and in its original condition Have all original tags, packaging, seals, and accessories intact Be accompanied by proof of purchase or order confirmation Items returned without prior approval may not be accepted. Non-Returnable Items The following items are not eligible for return or refund: Items marked as “Final Sale” Customized or personalized products Gift cards, underwear or promotional items Products damaged due to misuse, negligence, or improper handling Items without original packaging or tags Return Process To initiate a return, customers must contact us within the 14-day return window through: Email: info@truefinds.com.ng Instagram: @truefinds_luxury Website: www.truefinds.com.ng Please include: Your order number Reason for return Clear photos of the item (if applicable) Once your request is approved, return instructions will be provided. Return Shipping Customers are responsible for return shipping costs unless: The item received was incorrect The item arrived damaged There was an error from Truefinds Luxury Services We recommend using a trackable shipping method, as we are not responsible for lost return packages.